Digitally transform your optical retail practice with features that not only make you competitive but also enable you to deliver a personalised customer service
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MaiVin OptiPro is an industry vertical module of the MaiVin Optical management suite designed for Retail Optical shops, Optometry Practices (with or without a retail dispensary), Retail sunglass stores and Ophthalmology clinics (selling RX eyewear).
Developed by a leading provider of software solutions, MaiVin OptiPro presents easy to use tools to manage optical Point-of-Sale, frame and contact lens inventory, and business development activities. MaiVin OptiPro seamlessly integrates all business processes from the POS at store to the planners at the Head Office lowering the overall cost of operations and simplifying expansion to help your business bring the bottom line into focus with increased profitability.
MaiVin OptiPro is a Point-of-Sale solution for optical retail that is intuitive to work with, even for non-technical roles, providing store owners with visibility into product and store performance, schedule and manage appointments with patient notifications, and allows retailers to easily distribute targeted customer promotions.
Enhanced Customer Experience
Simplify the customer experience with
appointment scheduling, text-based appointment communications and easy reordering.
Centralised delivery and stock management ensures that customers are given
accurate information, thereby improving customer service, satisfaction, and retention.
Easily Manage Appointments
Fully integrated Scheduling and
Appointment feature allows maintaining customer data, prescription details, health-related information,
service records and invoicing details all in one system.
Customer Lifecycle and Order Management
Wizard-driven
qualification process manages customer data from Rx capture to eyewear fulfillment.
Ensure that orders are generated accurately, reducing errors and simplifying their processing,
delivery, and management.
Efficient Data Synchronisation
Supports industry-standard
interoperable APIs allowing it to be integrated with standard business management applications like ERPs or
other financial applications. The application also comes with a standard Extensibility Kit,
allowing retailers to incorporate their unique business processes into the application without impacting
standard upgrades and updates.
Efficient Data Synchronisation
A Point-of-Sale
solution for optical retail that improves operational efficiency and helps you stay ahead of the
competition. A solution that responds quickly in-store by storing current store data in a
centralised database for easy reporting.
Faced with shrinking margins and increasing competition from the eCommerce world, optical retailers are focusing on customer service to increase their competitive edge. Personalised customer service is one way brick-and-mortar retailers are differentiating themselves by demonstrating the services they offer cannot be duplicated online. For optical retailers, operating a business that provides vision prescriptions as well as fashion frames, prescription lenses, contacts, and plano sunglasses can be a challenge without a sophisticated Point-of-Sale solution for optical retail.
